Privacy Policy

Last updated: August 28, 2026

This Privacy Policy explains how Zhongshan Haosen Packaging Co., Ltd. (“Haosen Packaging,” “we,” “us,” or “our”) collects, uses, stores, and shares personal information when you visit haosenpack.com, submit an inquiry, upload artwork or product files, or otherwise contact us.

1. Who We Are

Zhongshan Haosen Packaging Co., Ltd.
No. 1 Zhennan Road, Xiaolan Town, Zhongshan, Guangdong, China
Email: sales@haosenpack.com

2. Information We Collect

  • Contact and business information: name, company name, email address, telephone or WhatsApp number, destination country, and other contact details.
  • Inquiry and order information: product type, quantity, dimensions, materials, delivery requirements, specifications, messages, and quotation history.
  • Files you provide: artwork, logos, dielines, bottle or container images, packaging references, and related attachments.
  • Technical information: IP address, browser and device information, pages visited, referral source, approximate location, timestamps, cookies, and similar usage data.
  • Communications: emails and other correspondence with our sales or support team.

3. How We Use Information

  • Respond to inquiries and prepare quotations, samples, artwork reviews, and production recommendations.
  • Communicate about specifications, orders, delivery, quality, and after-sales matters.
  • Operate, secure, troubleshoot, and improve our website and inquiry process.
  • Measure website performance and understand how visitors use our website.
  • Prevent fraud, abuse, malware, and unauthorized access.
  • Comply with legal, tax, accounting, export, and regulatory obligations.

4. Legal Bases

Where applicable law requires a legal basis, we process personal information to take steps at your request before entering a contract, to perform a contract, to comply with legal obligations, on the basis of our legitimate interests in operating and protecting our B2B business, or with your consent where required.

5. Cookies and Analytics

Our website may use essential cookies for security and functionality and, where enabled, analytics cookies to understand traffic and performance. You can control cookies through your browser settings. Blocking some cookies may affect website functionality. Where legally required, non-essential cookies will be used only after consent.

6. How We Share Information

We may share information only as reasonably necessary with website hosting and security providers, email and form-delivery providers, analytics providers, logistics or production partners involved in your request, professional advisers, and public authorities where required by law. We do not sell personal information or share it for cross-context behavioral advertising.

7. International Transfers

We are located in China and serve customers internationally. Information submitted through the website may therefore be processed in China and in other countries where our service providers operate. Where required, we use appropriate contractual or other safeguards for international transfers.

8. Data Retention

We retain inquiry records, communications, and uploaded files for as long as reasonably necessary to respond, manage the business relationship, protect legal rights, and meet legal or accounting requirements. When information is no longer needed, we will delete or anonymize it where reasonably practicable.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security. Please do not upload highly sensitive personal information through the quotation form.

10. Your Privacy Rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability, withdrawal of consent, or information about our processing. You may also have the right to complain to a local data protection authority. California residents may request information about, correction of, or deletion of covered personal information and may exercise applicable rights without discriminatory treatment. Because we do not sell personal information, we do not offer a sale opt-out mechanism.

To make a request, email sales@haosenpack.com. We may ask for information necessary to verify your identity and request.

11. Third-Party Links

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for those practices.

12. Children’s Privacy

Our website is intended for business users and is not directed to children. We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when the latest revision became effective.

14. Contact Us

For privacy questions or requests, contact:
Zhongshan Haosen Packaging Co., Ltd.
No. 1 Zhennan Road, Xiaolan Town, Zhongshan, Guangdong, China
sales@haosenpack.com